Shipping policy
Shipping Policy
Thank you for shopping with TruBlu Trends! We work hard to ensure that all orders are processed quickly and delivered to you as smoothly as possible. Please review our shipping policy below.
Processing Times
• Orders are processed within 1–3 business days.
• Processing times may vary during holidays, sales, or high-volume periods.
• Pre-order or custom items will have their processing times listed on the product page.
Shipping Times & Methods
• Standard Shipping within the U.S.: 3–7 business days after processing.
• Expedited shipping options may be available at checkout.
• TruBlu Trends is not responsible for carrier delays once an order has been shipped.
Shipping Rates
• Shipping rates are calculated at checkout based on weight, location, and shipping method.
• Free shipping promotions (if available) will automatically apply at checkout when eligible.
Order Tracking
• Once your order ships, you will receive an email with a tracking number.
• Tracking updates may take 24–48 hours to appear.
Incorrect or Incomplete Addresses
• Please double-check your shipping information before checkout.
• TruBlu Trends is not responsible for delays or lost packages due to incorrect addresses provided by the customer.
• If a package is returned to us, the customer is responsible for reshipping fees.
Lost, Stolen, or Damaged Packages
• If tracking shows "Delivered" but you did not receive your package, please contact the carrier directly.
• TruBlu Trends is not responsible for stolen packages.
• If your order arrives damaged, contact us within 48 hours with photos so we can assist you.
International Shipping
• At this time, we do not offer international shipping.
Questions?
Email us at Orders@TruBluTrends.com and our team will be happy to help!